Sally McKenzie examines some of the issues surrounding the merging of one dental practice with a cosmetic dentistry practice, or multiple practices. She notes the importance of completing an analysis of both practices’ business operations, employees, and their job descriptions: “you might find the practices have different job descriptions, different practice management software, even different philosophies of care.
Once those differences are identified, work together to develop a business plan that combines the best of both practice systems.” She also advises keeping employees informed about any merger move and creating a collaborative environment which does not allow an “us vs. them” mentality to take hold. Meanwhile, merging will mean more patients, and preparations for this must be considered. “Create a plan beforehand while keeping in mind that you might need to make changes to the schedule, such as adding hours to accommodate increased demand,” advises McKenzie.
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